Terms and Conditions

1. About LocalZ and These Terms

LocalZ helps people discover local businesses and provides account tools for members, business representatives, territory partners and authorized platform teams. Digital Brand Power LLC operates LocalZ. In these Terms, “LocalZ,” “we,” “us” and “our” refer to that company. “You” means the person using the service and, when you act with authority for an organization, that organization.

These Terms apply to the LocalZ website and the account, content, advertising and assistant features we make available through it. A feature described here is subject to its availability and the specific arrangements presented when you use it. These Terms do not promise that every feature is available in every location or account.

Read these Terms together with our Privacy Policy and Cookie Policy, available from the footer. Privacy information explains how data is handled; it is not blanket consent to optional tracking. An order, subscription, territory agreement or other agreement that you separately accept may contain additional terms for that particular service. If there is a conflict, those specific terms govern that service to the extent stated, subject to mandatory law.

2. Eligibility and Authority

Use LocalZ only where you are legally entitled to do so. You must have the legal capacity and authority required for an account, purchase or agreement you enter. If you act for a company, business, partner or team, you must be authorized to represent it and to provide the information you submit.

Do not create an account in someone else's identity or claim authority over a business you do not represent. Permission to manage a listing is different from ownership of the business, its trademarks, its customer relationships or its territory rights. An invitation or account role grants only the access assigned to that account.

3. Accounts and Account Security

Provide accurate registration and contact information and keep it current. Protect your sign-in details, use the access assigned to you and tell us promptly if you suspect unauthorized access. Do not share credentials as a substitute for authorized team access.

You are responsible for submissions and instructions you authorize through your account. If someone leaves your business or team, the appropriate account administrator should review their access promptly. LocalZ may ask for information reasonably needed to confirm identity, representation or account access. We will not ask you to publish confidential identity documents in a review or business profile.

4. Business Listings and Profile Claims

Listings may contain information supplied by businesses, authorized representatives, users and permitted public business sources. Information can change, and a listing may be unclaimed or contain an error. A public listing is not proof that the business has approved every field or entered a paid relationship with LocalZ.

A business representative is responsible for the accuracy of information they provide or approve, including contact details, categories, services, opening hours, locations, accessibility information, photographs and advertising claims. Choose categories that describe the business's actual activities. A category does not establish that every associated service or facility is offered. Unknown information should not be represented as a confirmed fact.

A successful claim authorizes the approved representative to manage the assigned profile within their permissions. It does not create a right to control independent reviews, obtain another person's private information or suppress lawful criticism. Report inaccurate, duplicate or unauthorized listings through the available reporting controls or contact us.

5. Independent Businesses and Your Decisions

Businesses listed or advertised on LocalZ are independent of Digital Brand Power LLC unless we expressly identify a different relationship. Their goods, services, employees, premises and customer agreements remain their responsibility. We do not become a party to a customer-business transaction merely by displaying information, a link or an advertisement.

Before making an important commitment, confirm the business's current availability, prices, qualifications, licensing, insurance and suitability directly with the business or an appropriate authority. A category, profile claim, photograph, review or search position is not a warranty of those matters. A dispute with a business should ordinarily be raised with that business; you may also report information that appears to violate our rules.

6. Reviews and Community Contributions

Reviews should reflect authentic experiences and distinguish personal opinion from factual claims. Be fair, relevant and accurate. Do not fabricate experiences, impersonate customers, coordinate misleading reviews, trade favorable reviews or offer compensation to create, alter or remove a review. Businesses must not use team accounts to pose as independent customers.

Do not publish confidential information, another person's unnecessary personal information, threats, unlawful harassment, discriminatory abuse or material you do not have the right to share. Disclose a material connection where it affects how a contribution should be understood. We may assess reported material, request context, restrict visibility or remove content that violates applicable rules or law.

Paying for a listing or advertisement does not buy a favorable review or a right to remove an unfavorable one. Reviews and business responses express their authors' views. Displayed ratings reflect the contributions included in the relevant calculation and should not be treated as a complete account of every customer's experience.

7. Your Content and Permission to Display It

You retain the rights you have in content you submit. You must have permission to provide photographs, logos, writing and other material, including necessary rights relating to people shown or described.

For content you submit for publication, you give Digital Brand Power LLC a nonexclusive, worldwide, royalty-free permission to host, store, reproduce, resize, format and display it, and to make it available through LocalZ and service providers supporting that publication. This permission is limited to operating, maintaining and presenting the service and the publication you requested. It does not transfer ownership of your content to us.

Private account records and Kelly conversations are not made public under that publication permission. They are handled as described in the Privacy Policy. Removing content ends future publication under this permission where reasonably practicable, subject to legal obligations, legitimate record retention, previously distributed copies and other lawful uses. Search engines and third parties may retain copies outside our control.

8. LocalZ Materials and Third-Party Rights

LocalZ branding, interface, software and original platform materials belong to Digital Brand Power LLC or the relevant rights holders. You may use the service for its intended purposes, but these Terms do not grant ownership of our trademarks, software or a business's intellectual property.

Do not copy substantial portions of the directory for resale, extract private records, bypass technical restrictions or use automated access in a way that disrupts the service or violates rights or law. Ordinary browsing, authorized account use and access permitted by an applicable legal exception are not prohibited by this clause. If you need an integration or broader use, contact us for an appropriate arrangement.

9. Acceptable Use and Excluded Businesses

Do not use LocalZ for fraud, deception, unlawful discrimination, harassment, malicious software, unauthorized access, credential theft, spam or interference with other users. Do not falsify ownership, qualifications, reviews, performance figures or payment confirmations. Do not instruct Kelly or another automated system to bypass permissions or disclose information you are not entitled to access.

LocalZ does not allow pornography, gambling or businesses involving sex or sexual services. Cannabis, tobacco and vape businesses are also excluded. A prohibited activity does not become eligible because it is described using a different category or appears in another directory.

10. Advertising, Placement and Performance Information

Advertisements and sponsored placements are commercial content. Advertising may affect where an eligible business appears within the placement purchased. Eligibility, available inventory, duration, coverage, price and other material conditions must be presented in the relevant order or campaign arrangement.

Advertisers are responsible for claims and materials they supply or approve, including permission to use images and business identities. If an administrator prepares an advertisement for a client, that does not make Digital Brand Power LLC the supplier of the client's advertised goods or services. We may reject or suspend advertising that is misleading, unlawful, ineligible or contrary to an applicable agreement.

Advertising does not guarantee a particular number of customers, sales, leads, search-engine positions or financial returns unless a separate written commitment expressly says so. Different reporting figures measure different events and must be interpreted using their definitions.

Profile Views count recorded business-profile page views, including visits delivered through Traffic Lab. They are not a count of unique people and are not proof of enquiries, calls, website visits, purchases or revenue. Traffic Lab activity must not be represented as independently verified consumer demand.

Advertising placements are shared and rotate among eligible businesses within the coverage stated in your order. Your order identifies the placements, categories, locations, country, price, billing period and maximum sharing limits. Multiple cities are priced together as the monthly total shown before checkout. An advertising location describes where the business offers service; it does not establish a physical office there. Advertising coverage is separate from the additional service cities included with a paid business profile.

We confirm availability before preparing checkout and confirm your booking after payment is verified. Unfinished payment attempts do not create a confirmed advertising booking. Shared advertising does not guarantee a fixed position or appearance on every matching page view. We will not increase your agreed sharing limit during a paid period without your consent. If LocalZ cannot provide the booked advertising service, we will offer an agreed replacement advertising period or a refund for the affected portion.

11. Orders, Subscriptions and Payments

Before you purchase, review the service, price, currency, taxes, billing schedule, renewal arrangement and any cancellation terms presented with the order. Only authorize purchases you are entitled to make. Payment processing may be handled by a separate processor under its own terms and privacy notice.

Where a service renews, the accepted order governs its billing interval and recurring amount. A later catalog price does not by itself establish your agreement to a different charge. Material changes requiring your agreement or notice must be handled under the applicable order and law.

Cancellation ordinarily concerns future service or renewal; any effect on an already-started period, refund, credit or outstanding balance depends on the accepted service terms and mandatory rights. These Terms do not impose a blanket no-refund rule or remove a refund required by law. Contact us if a charge appears unauthorized or incorrect. Territory purchases, transfers, resale arrangements, commissions and payouts are governed by their applicable separate agreements and accepted transaction details.

12. Profile Views Guarantee

Billing begins immediately. The Profile Views Guarantee begins 60 days after your paid business profile first becomes publicly available on LocalZ.

After that introductory period, if your profile receives no qualifying Profile Views during a monthly guarantee period, we will refund the subscription fee attributable to that period. Guarantee periods run consecutively for 1 month, beginning when the initial 60-day period ends.

A qualifying Profile View is a recorded visit to your business profile by a real visitor.

For monthly subscriptions, the refund equals 1 monthly subscription fee. For annual subscriptions, the refund equals 1/12 of the annual subscription fee.

13. Additional Service Areas

A paid business profile may include its primary city and up to 5 additional towns or cities that the business serves. Additional service areas describe service coverage and do not represent additional offices or physical addresses.

You are responsible for keeping your selected service areas accurate.

14. Kelly and AI-Assisted Features

Kelly is an artificial intelligence assistant, not a human employee or an independent professional adviser. AI-assisted features can help with finding information, navigation, writing and other supported tasks. Their availability and permitted actions depend on the feature and your actual account permissions.

AI can produce incorrect, incomplete, outdated, biased or misleading answers, including answers expressed confidently. It can misunderstand a question, business description, location or source. A citation, polished response or recommendation is not a guarantee of accuracy, suitability or endorsement. Check important details against reliable sources and confirm business-specific information directly.

Kelly is not a substitute for qualified medical, legal, financial, tax or other professional advice, and should not be relied on for emergency assistance or safety-critical decisions. Use an appropriate professional or emergency service when the situation calls for one.

An AI reply is not confirmation that a payment, reservation, message, profile change or other action has occurred. Rely on the application's explicit confirmation of a permitted action and review the result. A prompt cannot grant access to another account, override a role restriction or authorize a purchase you have not approved.

Review AI-generated writing before publishing or relying on it. You are responsible for the content you choose to submit or approve, including factual claims, rights to use supporting material and required disclosures. AI output may resemble other output and is not guaranteed to be original or free of third-party rights.

Do not send passwords, full payment-card numbers or unnecessary sensitive personal information to Kelly. Text, voice and history processing are explained in the Privacy Policy. Using an assistant does not give us permission to publish a private conversation or make unrelated use of it.

15. Links, Maps and External Services

Links and embedded services may connect you with other providers. Those providers control their own services and privacy practices. A link is not a guarantee of the provider or the accuracy of its information.

Embedded Google Maps is optional and follows the Marketing choice described in the Cookie Policy. Business addresses and Get Directions remain available when embedded maps are off. Clicking an external link takes you to a service governed by that provider's arrangements. Browser location and microphone permissions are separate from accepting these Terms.

16. Communications

We may send communications needed to provide requested services, secure an account, manage an order, answer a request or explain material service changes. Marketing communications, where offered, are subject to applicable consent and opt-out requirements. Creating an account or accepting these Terms is not unrestricted consent to promotional calls, texts or emails.

You may use the available unsubscribe or preference controls for optional marketing, or contact us for assistance. Necessary account, security, transaction and legal communications may still be required. Information you send directly to another business is also subject to that business's handling practices.

17. Moderation, Restrictions and Account Closure

We may investigate reported misuse and restrict content, features or accounts when reasonably needed to enforce applicable rules, protect users or comply with law. We consider the circumstances, the nature of the concern and applicable notice and review requirements. Urgent security or legal concerns may require action before notice.

Where appropriate and legally permitted, we will explain the restriction and how to contact us about a mistake. Closing an account does not automatically remove an independently maintained business listing or erase records that must lawfully be retained. Account closure, content correction and privacy deletion requests may have different consequences; the Privacy Policy explains how to make a request.

18. Copyright and Other Rights Concerns

If you believe material on LocalZ infringes your rights, contact info@localz.net with the location of the material, a description of the right involved and enough information for us to assess and respond. Include your contact information and explain your authority to act for the rights holder. Do not include unnecessary sensitive information in a public report.

We may request further details and take appropriate action under applicable procedures. A disagreement with a review is not, by itself, proof of copyright infringement. Nothing here limits a valid legal claim, statutory notice procedure or the rights of the person who submitted the material.

19. Service Availability and Reasonable Limitations

We work to provide useful and reliable services, but information and features may contain errors or be interrupted by maintenance, faults, network conditions or circumstances beyond our reasonable control. Except for an express commitment in an applicable agreement or a right that cannot lawfully be excluded, LocalZ does not warrant uninterrupted operation, error-free content or a particular commercial outcome.

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses, such as lost business opportunities or anticipated profits, arising from use of the service. Responsibility for a listed business's independent conduct remains with that business. These limitations do not excuse Digital Brand Power LLC from obligations or liability that cannot lawfully be excluded, including applicable consumer protections and liability for fraud or deliberate wrongdoing.

If mandatory law gives you a remedy, guarantee or other protection, that protection remains. These Terms do not require you to surrender rights merely because an assistant made a mistake or a third party was involved.

20. Concerns, Disputes and Applicable Rights

Please contact us with a clear description of a concern so we have an opportunity to investigate and seek a practical resolution. This does not prevent you from using a regulator, court or other process available under applicable law, or from taking action within a legal deadline.

These Terms do not impose mandatory arbitration, a class-action waiver or an exclusive foreign court. Any specific dispute arrangement must be separately and validly agreed where permitted. Mandatory consumer, privacy and language rights in the jurisdiction that applies to you remain effective. A translation or an English-language page does not override a right to information or contractual terms in another language where required by law.

21. Changes and General Provisions

We may update these Terms to reflect changes to the service, legal requirements or our practices. The effective date identifies the current published version. We will provide notice of material changes and obtain fresh agreement where required. We will not treat an old cookie choice as consent to a materially different optional purpose.

If a provision cannot be enforced, the remaining provisions continue to apply to the extent permitted by law. A failure to enforce a provision on one occasion does not automatically waive it for another. No account role, listing or advertising purchase creates an employment, partnership, franchise or agency relationship unless a separate agreement expressly establishes one.

22. Contact

For questions about these Terms or a service concern, email info@localz.net or write to Digital Brand Power LLC, 539 W. Commerce St., Unit #4734, Dallas, Texas 75208. Identify the relevant account, profile, order or content so we can direct your request appropriately.