Whaling City Ford Service

  • 475 Broad St, New London, Connecticut, United States, 6320
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Default Category: Auto Repair Shop

Business Location

  • 475 Broad St, New London, Connecticut, 6320, United States

Profile

Whaling City Ford Service stands as a reliable auto repair shop located at 475 Broad St, New London, Connecticut. With over 60 years of experience, this establishment has become a cornerstone for automotive care in Southeastern Connecticut and Southern Rhode Island. The business serves a wide range of areas, including Westerly, Stonington, Ledyard, Groton, and Waterford, among others, making it a convenient choice for many local residents.The shop’s long-standing presence in the community is attributed to its commitment to quality service and customer satisfaction. Under the leadership of Filippo, who transitioned from General Manager to Dealer Principal, Whaling City Ford Service continues to uphold the legacy established by previous owners Chuck and Romana Primus. This continuity is evident in the operational practices and customer relations maintained at the facility.What Services Does Whaling City Ford Offer in New London?Whaling City Ford Service provides a comprehensive range of automotive repair services designed to meet the diverse needs of its clientele. The shop specializes in Ford vehicles but also accommodates various makes and models, ensuring that all customers receive expert care. Services include routine maintenance, engine diagnostics, brake repairs, and transmission services, among others. This wide array of offerings allows customers to address multiple automotive issues in one location.The technicians at Whaling City Ford Service are well-trained and knowledgeable, equipped with the latest tools and technology to diagnose and repair vehicles efficiently. Their commitment to ongoing training ensures that they stay updated on the latest automotive advancements, providing customers with reliable and effective solutions.How Does Whaling City Ford Ensure Customer Satisfaction?Customer satisfaction is a priority at Whaling City Ford Service. The shop fosters a welcoming environment where clients feel valued and respected. The staff members are known for their professionalism and willingness to assist customers with any inquiries regarding their vehicles. This customer-centric approach contributes to a loyal client base that appreciates the transparency and integrity of the services provided.Moreover, the shop emphasizes clear communication throughout the repair process. Customers are kept informed about the status of their vehicles and any necessary repairs, which helps build trust and confidence in the service. This dedication to customer care has solidified Whaling City Ford Service’s reputation as a dependable auto repair shop in the region.What Makes Whaling City Ford a Trusted Auto Repair Shop?Whaling City Ford Service distinguishes itself from competitors through its rich history and community involvement. Having served the local area for over six decades, the shop has developed strong ties with the community, which enhances its credibility. The experience garnered over the years allows the team to handle a variety of automotive challenges with expertise.Additionally, the shop’s commitment to maintaining high standards of service is evident in its operational practices. Regular feedback from customers is taken seriously, and the management continually seeks ways to improve service delivery. This proactive approach ensures that Whaling City Ford remains a trusted choice for auto repair in New London and surrounding areas.How to Learn More About Whaling City Ford Service?For those interested in exploring the services offered by Whaling City Ford Service, further information can be obtained by reaching out to the shop directly. The knowledgeable staff is available to answer questions and provide insights into the various automotive services available. Customers can also inquire about specific repair needs or schedule appointments for vehicle maintenance.Engaging with Whaling City Ford Service can lead to a better understanding of the care and expertise provided by this local auto repair shop. With a focus on quality service and customer satisfaction, the shop continues to be a valuable resource for automotive needs in New London and beyond.

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Business Location

  • 475 Broad St, New London, Connecticut, 6320, United States
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