Profile
Heaton & Son Plumbing, located in Orange, California, has established a strong presence in the general contracting sector since its inception. Founded by Ken Heaton, who has a rich family history in plumbing, the business has thrived on the principles of customer satisfaction and integrity. With a commitment to quality service, Heaton & Son Plumbing has become synonymous with reliability in the local community.Situated at 1139 W Struck Ave, Heaton & Son Plumbing has built a reputation primarily through word-of-mouth referrals. This method of growth highlights the trust and satisfaction that previous customers have experienced, showcasing the business’s dedication to treating clients with respect and care. The company’s foundation was laid by Ken’s father, a Union plumber for 25 years, emphasizing a legacy of craftsmanship and professionalism.What Makes Heaton & Son Plumbing a Reliable Contractor?Heaton & Son Plumbing stands out in the competitive landscape of general contractors in Orange, California. The company’s approach is built on the philosophy of treating customers the way one would want to be treated. This principle has guided the business since its establishment in 1976 and continues to influence its operations today. The mission is clear: provide exceptional service that fosters customer loyalty.With Ken Heaton obtaining his plumbing license in 1987, the business has evolved but remains rooted in its core values. The emphasis on quality work and customer satisfaction has resulted in a loyal clientele, with 100% of the business coming from referrals and repeat customers. This statistic speaks volumes about the quality of service provided by Heaton & Son Plumbing.How Does Heaton & Son Plumbing Ensure Customer Satisfaction?The foundation of Heaton & Son Plumbing’s success lies in its commitment to customer satisfaction. Every project is approached with a focus on meeting the specific needs of the client. From minor repairs to larger renovations, the team is dedicated to delivering results that not only meet but exceed expectations. This level of commitment is reflected in the numerous positive testimonials from satisfied customers.Moreover, the company’s operational practices emphasize transparency and communication. Clients are kept informed throughout the project lifecycle, ensuring that there are no surprises. This practice builds trust and fosters a collaborative environment, allowing for adjustments to be made as necessary to meet customer needs effectively.Why Choose Heaton & Son Plumbing in Orange, CA?Choosing Heaton & Son Plumbing means selecting a contractor with deep-rooted values and a proven track record. The business has a history of reliability and quality service, making it a preferred choice for many in Orange, California. The commitment to treating customers with respect and delivering superior service has positioned the company as a leader in the local contracting community.Furthermore, the generational experience within the plumbing field adds an additional layer of expertise. Ken Heaton’s background, combined with his father’s legacy, ensures that the business operates with a high level of skill and knowledge, which is essential in the general contracting industry.How Can Heaton & Son Plumbing Assist You Today?For those seeking a dependable general contractor in Orange, California, Heaton & Son Plumbing offers a wealth of experience and a commitment to customer care. The business is well-equipped to handle a variety of plumbing and contracting needs, ensuring that every project is managed with professionalism and attention to detail.Potential customers are encouraged to reach out for more information about the services offered. With a strong focus on customer satisfaction and a legacy of quality workmanship, Heaton & Son Plumbing is ready to assist with any plumbing or general contracting requirements.
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